Support

Last Updated: January 2026

Need help with MYMU? We're here to assist you. Find answers to common questions below, or contact us directly.

Contact Us

For any questions, feedback, or issues, please reach out to us: Email: support@mymu.app We aim to respond within 48 hours.

Frequently Asked Questions

What is MYMU?

MYMU is an app that helps you beautifully record and organize your visits to museums, galleries, and exhibitions. Capture your cultural experiences and build a personal art diary.

How do I create an account?

You can sign up quickly using your Apple or Google account. No separate registration process is needed.

Is the app free?

MYMU offers core features for free. Premium features may be introduced in the future, with advance notice to all users.

How do I delete my account?

You can delete your account at any time from the Settings menu within the app. All your data will be permanently removed upon deletion.

What data does MYMU collect?

We collect only the minimum data necessary to provide the service, including your authentication info and exhibition visit records. For full details, please refer to our Privacy Policy.

Can I export my data?

We are working on a data export feature. In the meantime, please contact support@mymu.app if you need your data.

Report a Bug

Found a bug or experiencing an issue? Please email us at support@mymu.app with: • A description of the problem • Steps to reproduce the issue • Your device model and OS version • Screenshots (if applicable)